Store Information
"What you need to know"
Hours, Store Policy and FAQ
Store Hours!
Monday- Closed
Tuesday 10-5
Wednesday 10-5
Thursday 10-5
Friday 10-5
Saturday 10-5
Sunday-Closed
Our Phone Number: 613-258-7930
- Unfortunately we cannot offer a
refund on sales, however, we would
be happy to exchange your products
or offer you a store credit.
- All exchanges and store credits
require a receipt - no exceptions.
- Cancelled classes or parties are
subject to a cancellation fee.
- Registration deposits are non-
refundable if cancelled by student.
- Confirmation of class registration is
done by paying for class.
- Children are not to be left
unattended in the store or the
studio.
- Children under the age of 8 must
have an adult present in the studio
or store during classes. (An adult
must accompany all party groups.)
- The store reserves the right to
dismiss anyone whose behavior is
abusive, belligerent or unsafe to
others (no refund will be provided).
- The store reserves the right to
dismiss anyone who is loitering in
the facility.
- Anyone who requests ad-hoc design
advise beyond what we consider to
be a reasonable amount of time (15
minutes or less) will be charged a
$15 fee for the following 45 minutes.
$15/hour for any other subsequent
hour.
- The store does not provide picture
taking services during Parties.
- Pottery Students are to purchase
clay from the Bead Store. We will all
use the same clay to ensure that all
work fired will be suited for the
same firing. Clay cannot be brought
into the studio that has been
purchased elsewhere. At this time
we cannot fire clay pieces in our
kilns that are not made from our
studio clay and made during a class
or Open Studio time.
Frequently Asked Questions...
Q-I like beads and I buy beaded necklaces,
but I don't want to make my own, do you
offer a stringing service?
A-Yes we do! Come in and pick out your
beads and we can design and string your
necklace. Cost is $20 an hour.
Q-Do you offer a design service for Proms,
Weddings or gifts?
A-Yes!! We can help you co-ordinate beads
to your outfits and help you string them or
we can design unique jewellery for your
special occasion. Cost is $25 an hour.