Store Information
"What you need to know"
Hours, Policy and FAQ
Store Hours!
Monday- Closed
Tuesday 11-5
Wednesday 11-5
Thursday 11-5
Friday 11-6
Saturday 10-5
Sunday (closed as of Labour Day)
Our Phone Number: 613-258-7930
Store Policy
- Unfortunately we cannot offer a refund
on sales, however, we would be
happy to exchange your products or
offer you a store credit.
- All exchanges and store credits
require a receipt - no exceptions.
- Cancelled classes or parties are
subject to a cancellation fee.
- Registration deposits are non-
refundable if cancelled by student.
- Children are not to be left unattended
in the store or the studio.
- Children under the age of 8 must
have an adult present in the studio or
store during classes. (An adult must
accompany all party groups.)
- The store reserves the right to
dismiss anyone whose behavior is
abusive, belligerent or unsafe to
others (no refund will be provided).
- The store reserves the right to
dismiss anyone who is loitering in the
facility.
- Anyone who requests ad-hoc design
advise beyond what we consider to
be a reasonable amount of time (15
minutes or less) will be charged a
$15 fee for the following 45 minutes.
$15/hour for any other subsequent
hour.
- The store does not provide picture
taking services during Parties.
- Pottery Students are to purchase clay
from the Bead Store. We will all use
the same clay to ensure that all work
fired will be suited for the same firing.
Clay cannot be brought into the studio
that has been purchased elsewhere.
At this time we cannot fire clay pieces
in our kilns that are not made from
our studio clay and made during a
class or Open Studio time.
Frequently Asked Questions...
Q-I like beads and I buy beaded necklaces,
but I don't want to make my own, do you offer
a stringing service?
A-Yes we do! Come in and pick out your
beads and we can design and string your
necklace. Cost is $20 an hour.
Q-Do you offer a design service for Proms
and Weddings?
A-Yes!! We can help you co-ordinate beads
to your outfits and help you string them or we
can design unique jewellery for your special
occasion. Cost is $25 an hour.
Q-Do you have storage for my art materials?
I want to sign up for Studio Time ("Me Time")
but I don't want to haul my brushes/tools
home each time.
A-We have limited space for Studio users
who have signed up for a class or bought a
Studio Membership. Please inquire at
Rideau School of Art for more details.